Wapkit

Privacy Policy

1. Introduction

Welcome to Wapkit. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier, and profile information from connected platforms (e.g., Meta, WhatsApp).
  • Contact Data: includes billing address, email address, and telephone numbers.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Usage Data: includes information about how you use our website and services, particularly your interaction with our WhatsApp, Instagram, and Facebook automated flows.

3. Meta API Integration & Data Usage

Our service integrates heavily with Meta platforms including the WhatsApp Cloud API, Instagram Graph API, and Facebook Graph API. In order to provide our automation and chatbot services, we require access to certain permissions:

  • We request access to manage your WhatsApp Business account and send/receive messages on your behalf strictly to provide the core functionality of our service.
  • No Data Selling: We do not sell, license, or purchase any user data obtained from Meta APIs.
  • No Surveillance: We do not use Meta API data for surveillance, tracking, or profiling purposes.
  • All data retrieved via Meta APIs is stored in our database and used exclusively to deliver the automation features you configure within the Wapkit dashboard.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

5. Data Retention and Deletion Instructions

We keep your personal data only for as long as needed, as set out below. In compliance with Meta's Platform Terms, we provide a clear process for users to request the complete deletion of their data:

  • Messages, contacts and automation records: kept while your business account is active. Deleted within 30 days after you ask us to delete them or close your account.
  • Meta access tokens: deleted when you disconnect a WhatsApp number, or when we confirm a deletion request.
  • Server logs: kept for 90 days.
  • Invoices and tax records: kept for as long as the law requires.
  • Email Request: Submit a Data Deletion Request by emailing us at info@spedrix.com. Include the name of your business and the WhatsApp Business number connected to Wapkit, so we can find your data. We will confirm your data deletion within 7 business days.
  • Step-by-step instructions: See the data deletion page.

Upon deletion, all your messaging logs, connected Meta credentials, and personal information are permanently erased from our active databases.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at info@spedrix.com.

Last Updated: October 22, 2026